Measure and place detergent for the next load LG WM4000HWA Region: US | Content version: 2.0.0 Record product concentration, load conditions and measured dose, then choose the correct location for liquid, powder or a pack. MODEL AND MANUAL Exact model: WM4000HWA Rinse+Spin button with Control Lock marking; Tub Clean cycle. Compare your supplied manual with MFL71728908 Rev.02_051022. Manual: MFL71728908 Rev.02_051022 Excludes: WM3400CW; WM4000HBA; WM4080HWA; WM4000HWA with a different control panel or manual instructions PREPARATION [ ] Keep laundry products away from children and pets. Follow garment and product labels; never mix bleach with acids or ammonia. [ ] Use HE detergent and a readable measuring device. If there are already excess suds or a leak, use the corresponding troubleshooting task before adding product. TOOLS - Detergent measuring device MATERIALS - One HE detergent compatible with the laundry FULL CHECKLIST 1. Read the HE marking, concentration and dosing directions on the product. Record load size, soil and known water softness; do not invent a dose if the label is unreadable. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 5, 20–22 2. Measure liquid or powder rather than pouring by eye. For an average load, the washer manual specifies less than half the detergent manufacturer's recommended maximum; use less for small loads, light soil or soft water. Observe the product label and never exceed its maximum. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 5, 20–22 3. For liquid detergent, keep the liquid cup in the main-wash compartment. For powdered main-wash detergent, remove that liquid cup. Keep below the marked maximum; a maximum mark is not a target dose. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 5, 20–22 4. If using a single-use pack, use no more than one and put it in the drum before the laundry. Keep packs, gels and tablets out of the dispenser. If using a pack, omit the liquid/powder dispensing step. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 5, 20–22 5. Gently close the drawer and use an appropriate normal cycle. Record the measured amount or pack count. At cycle completion, inspect for residue or excessive suds before setting a dose for another load. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 5, 20–22 STOP CONDITIONS - Smoke, a burning smell, damaged wiring, standing water near power, or an active leak: stop using the appliance. Disconnect power only from a safe, dry location and arrange qualified service. - Stop if a part is damaged, jammed, sharp, inaccessible, or does not match your manual. Do not force parts or remove a cabinet panel. BRANCH CHECKS Begin with: Is a readable HE detergent label available? Is a readable HE detergent label available? Is a readable HE detergent label available? Use this task before adding product. Existing excess suds or leakage needs its own task first. Follow checklist steps: 1 - HE marking and dosing directions are readable -> Continue to: Which measured detergent format will you use?. - Wrong product, unreadable label or no dosing need -> Adjust the product plan. Confirm HE detergent and its dose before starting. For residue after a completed wash, review the measured amount and the manual's Extra Rinse guidance; use the separate excess-suds task if needed. - Suds or water are escaping -> Pause and arrange qualified help. Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements. - I have not read the product label -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Which measured detergent format will you use? Which measured detergent format will you use? Record concentration and load conditions. Use the manufacturer's measure; the manual advises less than half the recommended maximum for an average load, and less for soft water, light soil or smaller loads. Follow checklist steps: 2 - Liquid or powder dose is measured -> Continue to: Is the main-wash compartment set for this product?. - One single-use pack will be used -> Continue to: Is one pack placed in the drum before the laundry?. - The amount exceeds the directions or is uncertain -> Adjust the product plan. Confirm HE detergent and its dose before starting. For residue after a completed wash, review the measured amount and the manual's Extra Rinse guidance; use the separate excess-suds task if needed. - I have not measured or selected the dose -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Is the main-wash compartment set for this product? Is the main-wash compartment set for this product? Keep the liquid cup for liquid detergent; remove it for powder. Stay below the maximum line. Add only the measured dose. Follow checklist steps: 3 - Product is in the correct main-wash compartment -> Continue to: Are the dose recorded and drawer gently closed?. - Drawer is damaged or product went into the wrong compartment -> Pause and arrange qualified help. Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements. - Product placement has not been checked -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Is one pack placed in the drum before the laundry? Is one pack placed in the drum before the laundry? Do not place packs, gels or tablets in the dispenser and do not add a second pack. Follow checklist steps: 4 - One pack is in the drum before loading -> Continue to: Are the dose recorded and drawer gently closed?. - Pack placement or count needs correction before starting -> Adjust the product plan. Confirm HE detergent and its dose before starting. For residue after a completed wash, review the measured amount and the manual's Extra Rinse guidance; use the separate excess-suds task if needed. - The pack is not placed yet -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Are the dose recorded and drawer gently closed? Are the dose recorded and drawer gently closed? Complete normal loading and start an appropriate cycle only with an intact, assembled washer and no leak. Follow checklist steps: 5 - Dose is recorded and the normal wash has started -> Continue to: What do the clothes and drum show after the wash?. - The drawer will not close or a leak appears -> Pause and arrange qualified help. Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements. - Dose record or wash start is pending -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. What do the clothes and drum show after the wash? What do the clothes and drum show after the wash? Record the same product and dose with the result. Use the suds task for active excess suds; do not add more detergent to correct residue. Follow checklist steps: 5 - No excessive suds or visible detergent residue -> Result recorded. You recorded the task result from your own observation. Keep the before and after notes and recheck during normal use. This record does not certify the appliance condition. - Residue or excess suds remain -> Adjust the product plan. Confirm HE detergent and its dose before starting. For residue after a completed wash, review the measured amount and the manual's Extra Rinse guidance; use the separate excess-suds task if needed. - Leakage occurred -> Pause and arrange qualified help. Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements. - The wash result has not been observed -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. RESULT OBSERVATIONS - A measured dose and correct product location were recorded, with the next wash result observed. YOUR RECORD Observation date: ____________________ BEFORE Product format and concentration: ____________________ Load and water conditions: ____________________ AFTER Measured dose or pack count: ____________________ Wash result: ____________________ Additional observations: ____________________ Result / reason for stopping: ____________________ Next action: ____________________ REMINDER Measure for each load; dose depends on product and load conditions, not a calendar interval. Interval: Choose a personal interval; basis: user-selected Source: lg-manual; p. 20 A calendar reminder is a personal plan, not a record of work completed. DIAGRAMS Separate main detergent cup, bleach and softener compartments, plus packs placed directly in the drum https://csl-13-appliance-repair.pages.dev/diagrams/lg-drawer-products.svg Original Homekeep artwork. Conceptual component relationships, not a scale drawing or an installation template. SOURCES LG WM4000H*A / WM4080H*A Owner’s Manual | MFL71728908 Rev.02_051022 | pp. 5, 20–22 https://media.us.lg.com/m/12df7154cf356724/original/WM4080_2023_Owners-Manual_Washer_Eng.pdf#page=20 Checked: 2026-10-13. Copyright LG. Linked reference; original summaries only. No manual illustrations reproduced. LG WM4000HWA product support | Live US model support page | US WM4000HWA identity. Current support listings may contain a newer manual; these steps require MFL71728908 Rev.02_051022. https://www.lg.com/us/support/product/lg-WM4000HWA.ABWEUUS Checked: 2026-10-13. Link only RELATED TASKS Check excessive suds or svd: https://csl-13-appliance-repair.pages.dev/tasks/lg-excess-suds/ Wash residue from the dispenser drawer: https://csl-13-appliance-repair.pages.dev/tasks/lg-drawer-clean/ Prepare a load before starting the washer: https://csl-13-appliance-repair.pages.dev/tasks/lg-load-preparation/ Observations do not certify a physical repair. Follow your matching supplied manual and the stop conditions. Guide: https://csl-13-appliance-repair.pages.dev/tasks/lg-detergent-dose/